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A petition over changes to the DWP’s PIP system is getting thousands of signatures

Steve Topple by Steve Topple
2 March 2025
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A growing petition demanding the Department for Work and Pensions (DWP) ends repeated assessments for Personal Independence Payment (PIP) has gathered over 13,000 signatures, highlighting the distress the DWP PIP process is causing chronically ill and disabled people. You can sign it here.

DWP PIP petition highlights crucial point for disabled people

A petition demanding an end to the repeated assessments for DWP PIP has gained significant traction, amassing over 13,000 signatures and forcing a government response. Called ‘Stop DWP repeating PIP assessments for disabled people’, the petition calls attention to the distressing and traumatic experience many disabled people face when interacting with the DWP regarding their entitlement to PIP.

Advocates for the petition argue that the current system is dehumanising and filled with unnecessary stress.

The petition’s authors claim that chronically ill and disabled people are frequently subjected to repeated interviews and legal battles simply to validate their ongoing need for benefits. There is a sentiment that this ordeal disregards the dignity and respect that disabled people deserve, highlighting that many must repeatedly provide medical records and supporting documents, sometimes at personal expense, to prove their circumstances have not changed.

One signatory shared their own experience on social media, where they expressed frustration over a letter from the DWP, dated 17 January, yet arriving on 25 February. They noted the potential consequences if the letter required a timely response. This showed how communication failures can compound the challenges already faced by those reliant on DWP PIP.

Obtuse

In what was a weak and obtuse defense of the PIP assessment process, a DWP spokesperson stated that the benefit is focused on the needs arising from a claimant’s health condition or disability, rather than the condition itself:

Award reviews are a key feature of the benefit and ensure that payments accurately match the current needs of claimants.

However, this means that assessments can occur even if conditions have not worsened. For claimants, this adds unnecessary layers to an already complex system.

The DWP further said that it aims to reduce the stress associated with assessments by sometimes allowing determinations to be made based on paper evidence, rather than requiring face-to-face interviews when sufficient documentation is provided.

However, the reliance on administrative processes can feel alienating for disabled people, who often feel their lived experiences are overlooked in favour of bureaucratic efficiency.

Questioning people’s integrity

Overall, compared to the DWP’s disinterested stance, chronically ill and disabled people remain feeling persecuted.

Many feel that the persistent demand for evidence reinforces a narrative that queries the integrity of disabled claimants, forcing them into a position where they must continually justify their need for financial support.

As one individual recounted:

We believe a decision to end entitlement should be a medical decision, not a cost-saving exercise.

This clearly articulates a deep concern that financial considerations may overshadow genuine support needs in decision-making processes.

Furthermore, despite the DWP stating its intention to improve the quality of the PIP assessment process, the system still has significant flaws.

The DWP has put new measures in place, such as light-touch reviews for individuals with stable conditions. But these have not made the situation any better. Since July 2019, the DWP has made 3.2 million initial decisions on PIP assessments, with 7% resulting in appeals.

This figure suggests a significant number of claimants are facing disputes regarding their entitlement, leading to additional stress and uncertainty.

DWP PIP needs reform – just not the kind the government wants

With the UK government promising potentially harmful reforms in a forthcoming Green Paper, disabled people are left wondering whether these measures will compound the systemic issues present in the current assessment approach.

Critics argue that real change must first acknowledge the fundamental challenges faced by individuals navigating a bureaucratic labyrinth that often seems indifferent to the specific needs of disabled people.

In an environment where clarity and compassion are paramount, the ongoing conversation surrounding DWP PIP assessments reflects a broader issue within the welfare system.

The government’s insipid response continues to echo concerns that cost-efficiency and ‘savings’ are being prioritised over genuine support and understanding of chronically ill and disabled peoples’ needs.

As discussions on yet more cuts to benefits progress, the experiences of those affected will undoubtedly remain at the forefront of the debate on disability and welfare in the UK – but just not at the forefront of the government’s mind.

Featured image via the Canary

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