Scottish Power bosses made millions last year, while forcing sick customers to install pre-pay meters

An infographic about Scottish Power
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With all this talk of the rising cost of oil and gas, you might be excused for thinking that the companies supplying our energy are struggling. However, according to anti-capitalist research group Corporate Watch utility company bosses are still raking it in.

The continued profits for these bosses are in stark contrast to the situation for energy consumers, who saw energy bills rise yet again at the beginning of October. Thousands of us are in fuel poverty as a result.

Raking it in

Corporate Watch released an alternative company profile of Scottish Power, one of the ‘Big Six’ UK energy suppliers.

Scottish Power – owned by Spanish multinational Iberdrola – doesn’t appear to be suffering as a result of the cost of living crisis. Corporate Watch wrote:

In 2021, as the cost of living crisis began, company top brass collectively paid themselves almost £10m, and Scottish Power paid the Iberdrola corporate group over a billion pounds. Iberdrola’s CEO’s salary was at least £5.49m, and Iberdrola shareholders were paid hundreds of millions in dividends.

The research group continued:

Scottish Power’s highest paid director – likely to be CEO Keith Anderson – received £425,000 (up from £383,000 the previous year) in pay, as well as £69,000 in pension benefits in 2021, in addition to share benefits. In total, Scottish Power’s directors received £1.05 million in pay, an increase from 2020. When share-based payments are included, the 15 key management personnel received a total of £9.8 million…

Read on...

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15 key management personnel received £9.8 million in benefits, including share-based payments.

Scottish Power is the sixth biggest UK energy supplier.

Today, Joe Glenton reported for the Canary that Shell made £8.2bn profits last year, and still received a UK tax rebate. These two examples show clearly how the UK government enables soaring corporate profits, while we are told to tighten our belts.

Fuel poverty

Meanwhile, Scottish Power’s customers are struggling to pay their bills, and the company is trying hard to get as much out of them as it can.

Scottish power was warned by energy regulator Ofgem in September about its “failure to protect customers” who fall into energy debt. Ofgem ordered Scottish Power to:

  • Pause disconnections for those customers with active, agreed or overdue repayment plans of £5 per week (per fuel) or below.

  • Review and update all call scripts, training materials, policies, communications with customers and provide training for company staff, to ensure they reflect that there is no default minimum repayment amount when sufficient information is available on a customer’s ability to pay.

  • Contact and review all customers on debt repayment plans of £5 per week, per fuel, or below to ensure they are based on each customer’s ability to pay.

Forcibly installing pre-pay meters

Scottish Power has been heavily criticised for the way it forces customers to install prepay meters, when they fall into debt. Corporate Watch wrote:

Energy companies can apply to have a pre-pay meter installed if people fall into arrears, but they are not supposed to do it if customers are ‘vulnerable’. Scottish Power customer James Collins told iNews that the company had forcibly installed a pre-pay meter at his home despite him telling them that he had diabetes, and that he needs a consistent power supply to keep his insulin refrigerated.

Internationally, Scottish Power’s parent company has been involved in multiple scandals, including appearing in the Spanish high court over allegations of corporate espionage. Iberdrola has several businesses registered in the US tax haven of Delaware.

Cosying up to government

Scottish Power protects its position and its profits by cosying up to the UK government. The company has had at least six meetings with British Prime Ministers over the last ten years, and 85 meetings with ministers.

Scottish Power CEO Keith Anderson met with ex-Chancellor of the Exchequer Kwasi Kwarteng in August, to discuss the government’s support plans for energy companies.

The company has donated £48k to the Conservative Party since 2010, and paid thousands to sponsor receptions at both the Labour and Tory party conferences in 2021.

Claire O’Neill – one of Scottish Power’s directors – has a long history as a Tory politician, which means the company is likely to retain close links to the UK’s Tory government.

Heat the Rich?

While we’re struggling to make ends meet and pay the bills this winter, it’s important to remember that we’re categorically not ‘all in this together’. Company directors and the political class are getting richer at our expense.

230,000 people have pledged to go on strike, and not pay their energy bills in a campaign to force the government to reverse the energy price hikes, initiate a social energy tariff, and end the forcible installation of prepay meters. The strike is scheduled for 1 December. You can read about their campaign here.

Featured image via Corporate Watch

Tom Anderson is part of the Corporate Watch Cooperative

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  • Show Comments
    1. I believe real progressive change has little or no hope of succeeding in either Britain’s, Canada’s or the United States’ virtual corporate rule or corp-ocracy.

      The rich/powerful basically have always had the police and military ready to foremost protect their power/money interests, even over the basic needs of the masses. Even today, the police and military can, and probably would, claim they must bust heads to maintain law and order as a priority; therefore, the absurdly unjust inequities and inequalities can persist.

      Thus I can imagine there were/are lessons learned by Big Power/Money from those successful social/labor uprisings, a figurative How to Hinder Progressive Revolutions 101, perhaps. Meantime, generally speaking, the more we humans make, all the more we want — nay, need — to make next time. And when in corporate-CEO form, we’ll typically become far greedier.

      1. But, really, there must be a point at which the status quo — where already large corporate profits are maintained or increased while many people are denied even life’s basic necessities — can/will end up hurting big business’s own monetary interests. I can imagine that a healthy, strong and large consumer base — and not just very wealthy consumers — are needed.

        Or could it be that, generally speaking, the unlimited profit objective/nature is somehow irresistible, including the willingness to simultaneously allow an already squeezed consumer base to continue so — or even squeezed further?

        When it comes to unhindered capitalism, I can see corporate CEOs shrugging their shoulders and defensively saying that their job is to protect shareholders’ bottom-line interests. The shareholders meanwhile shrug their shoulders while defensively stating that they just collect the dividends and that the CEOs are the ones to make the moral and/or ethical decisions.

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