A family have allegedly been denied access to their coronavirus (Covid-19) test results, despite one member being a key worker. The story raises yet more questions over the government’s handling of the pandemic. But it also begs the question: how many more key workers are in this situation? The Canary would like to hear from you if you are.
“You will never receive your results”
Cornwall Live reported on the story on Wednesday 29 April. It had been contacted by a woman who claimed that her daughter is a key worker. This is because she works in a supermarket. The father had coronavirus symptoms, and the daughter’s job meant they could get government testing. So they applied for a test and went to their nearest testing centre at the Seaton army barracks in Plymouth. They had the tests and tried to register online. But they kept getting error messages. So the mother phoned the national helpline. And it’s here where the story gets worrying.
The operator on the helpline reportedly asked the mother:
hang on a minute, are you a keyworker or a frontline worker?
She explained her daughter was, to which the operator said:
you will never receive your results.
The woman told Cornwall Live that:
I lost my s*** to this poor, poor woman on the phone I said this can’t be right. Then I said to her that this is the government getting their 100,000 tests done – she didn’t reply.
At no point when my daughter registered or on any of the information we were given did it state that we would not get our results.
I feel I have been violated. When I was on the phone my partner took the phone and spoke to the operator and asked that as we would not get our results if all our information and our swabs could be removed – they said no. If we are not allowed the results then why should the government have that information?
People on social media were shocked by the story:
— Helen Pen (@quiscustodis) April 30, 2020
This is absolutely shocking
This government is pure evil
— 🧚🏼✨Linda ✨🧚🏼 (@candylush) April 30, 2020
The Canary asked the Department of Health and Social Care for comment on the allegations. But it had not responded at the time of publication.
Meanwhile, the story comes as the controversy over coronavirus testing continues to grow. As of 4:00pm on Thursday 30 April, it was still unclear whether the government had reached its 100,000 tests a day target. But as BBC News reported, it was looking like it wouldn’t happen. Moreover, as openDemocracy exposed previously, some of the tests have been shown not to detect coronavirus in 25% of cases.
But ultimately, the woman who couldn’t get her test results thinks it’s all part of Tory spin on coronavirus. As she told Cornwall Live:
We have been watching over the last three months as the government just makes it up as they go along and now they have this testing just so they can stand in their press conferences and say they have reached their target.
So, have you had coronavirus testing as a key worker? And have you been told you can’t have your results? Or have they been delayed? What advice were you given about your results? If you have a story related to this issue, The Canary would like to hear from you. The best way to get in touch is to email us via [email protected] . But you can also reach us on Twitter, Facebook, and Instagram. Or you can comment as a member on this article. We’d be honoured to hear from you.
Featured image via Guardian News – YouTube
We need your help to keep speaking the truth
Every story that you have come to us with; each injustice you have asked us to investigate; every campaign we have fought; each of your unheard voices we amplified; we do this for you. We are making a difference on your behalf.
Our fight is your fight. You’ve supported our collective struggle every time you gave us a like; and every time you shared our work across social media. Now we need you to support us with a monthly donation.
We have published nearly 2,000 articles and over 50 films in 2021. And we want to do this and more in 2022 but we don’t have enough money to go on at this pace. So, if you value our work and want us to continue then please join us and be part of The Canary family.
In return, you get:
* Advert free reading experience
* Quarterly group video call with the Editor-in-Chief
* Behind the scenes monthly e-newsletter
* 20% discount in our shop
Almost all of our spending goes to the people who make The Canary’s content. So your contribution directly supports our writers and enables us to continue to do what we do: speaking truth, powered by you. We have weathered many attempts to shut us down and silence our vital opposition to an increasingly fascist government and right-wing mainstream media.
With your help we can continue:
* Holding political and state power to account
* Advocating for the people the system marginalises
* Being a media outlet that upholds the highest standards
* Campaigning on the issues others won’t
* Putting your lives central to everything we do
We are a drop of truth in an ocean of deceit. But we can’t do this without your support. So please, can you help us continue the fight?