British Gas engineers to launch new wave of strikes over fire and rehire plans

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British Gas engineers will launch a fresh wave of strikes on 26 February in a deadlocked dispute over pay and conditions.


Members of the GMB union will walk out for four days following weeks of action since the start of the year. Parent company Centrica announced on 25 February that its underlying earnings had fallen by almost a third as it lost more customers. The group reported a 31% drop in underlying operating profits to £447m for 2020.

Talks have been held between the two sides at the conciliation service Acas, but the union has accused the company of refusing to withdraw fire and rehire plans.

A spokesperson for Centrica said:

We have plans in place to manage industrial action but we’re sorry for any disruption this is causing to our customers. We’ll continue to prioritise vulnerable customers and emergency situations.

Centrica chief executive Chris O’Shea said about the Acas discussions:

These talks have given us the basis, hopefully, for an agreement which is being presented to our staff at the moment. I’m really hopeful we can move forward with the GMB in line with other unions, where we already have agreements.

Union position

Justin Bowden, GMB national officer, said:

Last summer, when British Gas decided on fire and rehire pay cuts for gas engineers, it was already a profitable company – as today’s results confirm. So there is no need to hurt workers, customers and shareholders. Refusing to take fire and rehire off the table is the main obstacle to a settlement at Acas.

After 22 days of strikes, more than 230,000 homes are in a backlog for repairs and 300,000 planned annual service visits have been axed.

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  • Show Comments
    1. I get my Gas and electric from Scottish Gas, which is a subsidiary of British Gas, and I would like to know how best to contact them at this time to threaten to change suppliers.
      I recently tried to contact them (concerning a smart meter) but a recorded message said they were responding to emergencies only ( allegedly due to covid, but someone could have been receiving calls at home, they may be using the covid as an excuse to cut expenses).

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